ROBERT HALE ESTATES

IN-HOUSE PRIVACY POLICY

1. Introduction

Robert Hale Estates is committed to protecting the privacy of our clients, potential clients, and anyone whose data we process in the course of our business. This policy outlines how we collect, use and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
 

2. What Personal Data We Collect

We may collect the following types of personal data:

• Contact Information: Name, address, phone number, email address.

• Property Information: Details of properties you are interested in buying or selling.

• Financial Information: Relevant to services provided in the buying and selling process.

• Other Information: Information you provide during interactions with us, such as notes from meetings, emails or phone calls.
   

3. How We Use Your Personal Data

We use your personal data for the following purposes:

• Providing Estate Agency Services: To assist you with buying or selling properties.

• Marketing and Communication: To inform you about our services and properties that may be of interest to you.

• Legal Compliance: To comply with legal obligations.

• Internal Administration: To manage our business operations.
   

4. Lawful Basis for Processing

We process your personal data on the following lawful bases:

• Contractual Obligation: To fulfil our contractual obligations to you.

• Legitimate Interests: To pursue our legitimate business interests, in the provision of our Estate Agency and Marketing services

• And for any other specific services with your consent.
   

5. Data Sharing

We may share your personal data with:

• Third-Party Service Providers: Lawyers, surveyors, and other professionals involved in property transactions.

• Other Estate Agents: To facilitate property transactions.

• Legal Authorities: When required by law.
   

6. Data Security

We take appropriate technical and organisational measures to ensure the security of your personal data.
 

7. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected or as required by law.
 

8. Your Rights

You have the following rights regarding your personal data:

• Right of Access: Tó request access to your personal data,

• Right to Rectification: To request the correction of inaccurate data.

• Right to Erasure: To request the deletion of your personal data.

• Right to Restriction: To request the restriction of processing of your personal data.

• Right to Data Portability: To request the transfer of your personal data.

• Right to Object: To object to the processing of your personal data.

• Right to Withdraw Consent: To withdraw your consent for processing your personal data.
   

9. Contact us

If you have any questions or concerns about our privacy policy, please contact us at wisbech@robert-hale-homes.co.uk or 01945 465222
 

10. Updates to this Policy

We may update this privacy policy from time to time. We will notify you of any material changes.
 

11. Data Subject Rights

We will respond to any data subject requests within a reasonable timeframe, and we will take appropriate measures to ensure the accuracy and completeness of the data we hold.